Why Families Choose Active Baby?
Active Baby is a family-owned Canadian baby store trusted by parents since 2009. Founded by parents Chen and July while raising their three daughters in North Vancouver, our mission has always been simple: help families find the products they truly need with guidance they can trust.
Today, with stores in North Vancouver and Langley, we proudly serve local families while also supporting parents across Canada through our online store. We believe parents shouldn’t have to sort through thousands of products to find what works. Every item we carry, from strollers and car seats to baby clothing and essentials; it's all carefully selected for quality, safety, and everyday family life.
Local Roots, Canadian Brands:
As a Canadian-owned business, we’re proud to support many Canadian brands and makers, helping local companies grow alongside the families we serve.
Real Support From Real People:
Shopping for baby gear can feel overwhelming, especially for first-time parents. Our experienced team is here to help with friendly, knowledgeable guidance every step of the way.
Families can also enjoy services such as:
• Free baby registry consultations
• Car seat fittings to ensure compatibility with your vehicle
• Hands-on stroller and gear demonstrations in-store
Growing With Families Since 2009:
What started as a small shop focused on outdoor baby gear has grown into a trusted destination for parents through every stage of parenting. At Active Baby, we’re proud to support families with trusted products, genuine service, and a welcoming place to shop.
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Baby Registry
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Discover more in our FAQ
How long does it take to process an order?
How long does it take to process an order?
We begin processing orders as soon as they are placed online. Orders are shipped Monday through Friday. Orders placed on weekends or statutory holidays will be processed on the next business day.
Please allow 5–7 business days for your order to be carefully prepared and shipped. While we strive to keep all products in stock, processing times may be extended during high order volumes or unforeseen circumstances.
Do you ship internationally?
Do you ship internationally?
No, we currently ship within Canada only. We are proud to serve families across Canada and ensure reliable, timely delivery nationwide.
What is your return policy?
What is your return policy?
All returned or exchanged merchandise must be unused, unworn, unwashed, and in its original, unopened packaging. Items without packaging (such as clothing or toys) must have all original tags attached.
Due to hygiene standards and manufacturer restrictions, certain items are final sale and are not eligible for return or exchange.
In-Store Returns & Exchanges
Refunds may be considered within 14 days of the original purchase date with a valid receipt. Exchanges may be considered within 30 days for eligible items.
All returns are subject to inspection and approval. Each request is reviewed on a case-by-case basis at our discretion.
Gift items returned with a gift receipt may be eligible for store credit within 30 days. Final Sale items are not eligible for return or exchange.
If you have questions regarding a specific item, please contact us at service@activebaby.ca prior to visiting the store.










